Join the Team
Operations Assistant (Part-Time, Chicago Hybrid)
THE ROLE
We're looking for a detail-obsessed Operations Assistant to work directly with our founder, owning the inbox and keeping day-to-day logistics running smoothly: reservations, concierge details, invoices, and follow-ups. This is an operational role, not a sales one, and a great entry point into the travel and hospitality world for someone who'd rather nail the details than pitch a client.
RESPONSIBILITIES
Inbox management: Sort, prioritize, and action incoming emails for our founder; respond on their behalf where appropriate
Concierge arrangements: Book dining reservations, arrange car services, or manage spa appointments
Itinerary edits: Handle changes to existing bookings, coordinating with vendors as needed
Client follow-ups: Track open items and proactively follow up to keep things moving
Payments & invoicing: Process payments and chase down outstanding invoices
WHO YOU ARE
Interested in building experience in the luxury travel industry from an operational side
Experience in freelance / multi-client work, virtual assistant, executive support, or concierge
Detail-obsessed and highly organized!
Strong written communicator, comfortable representing the founder professionally
Trustworthy with sensitive info (payments, schedules) and tech-comfortable across email, booking, and payment tools
Based in or near Chicago, available for consistent weekday hours and occasional in-person coworking
Location: Chicago, IL (hybrid, in-person 1-2x per week)
Hours: 20 hrs/week
Schedule: Consistent weekday hours preferred (e.g., 8am - 12pm or 9am - 1pm)
Applications close Wednesday, July 15!